PRIVACY & COOKIES POLICY

Our website address is: https://mealsbyrebalance.co.uk.

This privacy and cookies policy is updated and compliant for GDPR​.

​At mealsbyreblance, we are committed to safeguarding and preserving the privacy of our visitors and customers. This policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

If after reading this policy you if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at hello@mealsbyrebalance.co.uk​

  1. The information we collect

​In running and maintaining our business, we may collect and process the following data about you:

  • Information provided by you, such as, personal details like your name and email address when you register for information, buy a subscription or make a purchase.
  • We do not collect any location based information or other special types of information which we do not need. We only collect basic information (name, email address) that you’ve provided so we can provide you with our service.
  1. Why we need it

​We need to know your personal data so that we can provide you with the service, product, updates or news you have requested.  Again, we will not collect any data that we do not need in order to provide and oversee this request.
 
3. How long do we keep your data?

​We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

3.1 Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. We would send for example, details of future events, offers, promotions, meet and greets, website updates, business updates, product and service updates that we think would benefit or be of interest to you.

  1.  Your Information

​​We never give your details to third parties. The only exception would require your permission via separate terms and conditions relating to any competitions, giveaways or promotions we may run. We are an independent business which collects basic personal data (as stated above) so that we can contact you via newsletters to inform you of current mealsbyrebalance and ‘The Rebalance Review’ news should you wish us to do so. You can unsubscribe from newsletters at any time by emailing hello@mealsbyrebalance.co.uk or by using the button on the emails themselves. Or if we are required by law to do so or if you violate our Terms of Service.


  1. Storing your personal data

​In operating our business via mealsbyrebalance.co.uk, your data is processed by our staff in the UK.  We do not provide our own IT servers. However, we do our utmost to ensure that our server hosts are secure and fully accredited. We cannot however be responsible for any illegal breaches that may occur.

  1. Third Party Links

​On occasion we include links to third parties. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data.

  1. Comments and Media

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

  1. Payment Processing

​We do not store credit card details. We do not share credit card details or any other forms of payment details with third parties. Our commerce payments are hosted by Stripe who enables us through their online e-commerce transaction platform to sell our services to you. For more information on Stripe’s terms, please visit https://stripe.com/gb/privacy

  1. Use of cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. 

  1. Trademarks

​All trademarks appearing on the service are trademarks of their respective owners.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

  1. Prices

​Prices are charged at the price shown on the subscription and products pages. Prices are correct at the time of publication. We update the website regularly; however we cannot be responsible for genuine website errors or errors processed via our payment system. While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to decline orders if they are based on inaccurate information by either party.

  1. Your rights

​If at any point you believe the information we process on you is incorrect you can request to see this information and correct or delete it.

If you wish to raise a complaint on how we have handled your personal data, you can contact us directly and we will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO)​

  1. Legal

​We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on this website and it is your responsibility to read the terms and conditions on each occasion you use the site. Your continued use of the website shall signify your agreement to be bound by the latest terms and conditions.

Other than as expressly provided in these terms and conditions any express or implied indemnities, warranties, terms and conditions are hereby excluded to the extent permitted by law. We are not liable, in contract, tort (other than fraudulent on negligent misrepresentations) or otherwise of, or in connection with the supply or intended supply of goods under these terms and conditions for any:- economic losses (including without limitation loss of profit, contracts, business or anticipated savings); or- loss of goodwill or reputation; or- special or indirect losses. Any contract between us and these terms and conditions shall be governed by English law and any dispute between us will be determined exclusively in the courts of England. You may not assign or sub-contract any of your rights or obligations under these terms and conditions to any third party.

If any part of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, this shall not affect the validity or enforceability of the remainder. The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract entered into pursuant to these terms and conditions.